Privacy Policy
Last updated: January 1, 2025
1. Introduction
RestoPros Of Metro Portland ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our restoration services.
2. Information We Collect
We may collect the following types of information:
- Contact information: name, email, phone number, property address.
- Service details: description of damage, photos you submit, insurance carrier.
- Usage data: pages visited, browser type, device, IP address, referral source.
- Communications: records of calls, texts, and emails you exchange with us.
3. How We Use Your Information
- To respond to service requests and dispatch crews.
- To prepare estimates and coordinate with your insurance provider.
- To improve our website, services, and customer support.
- To send service updates, appointment reminders, and follow-ups.
- To comply with legal, regulatory, and insurance documentation requirements.
4. Sharing of Information
We do not sell your personal information. We may share it with insurance carriers, subcontractors, or service providers strictly as needed to deliver restoration services, or when required by law.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the details below. We will respond within a reasonable timeframe consistent with applicable law.
7. Cookies & Analytics
Our site may use cookies and analytics tools to understand how visitors use the site. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
9. Contact Us
RestoPros Of Metro Portland
8215 SW Tualatin-Sherwood Rd, Suite 200, Tualatin, OR 97062
Phone: (971) 277-1001
Email: dwestlight@restopros.co